Return & Exchange Policy

Return and Exchange Policy

At BlissFrill, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.

Time Frame

You may return or exchange any unworn, unwashed, and undamaged items within 7 days of receiving your order. Please note that any items returned or exchanged must be in their original packaging with all tags attached.

Process

To initiate a return or exchange, please follow these simple steps:

  1. Contact Us: Reach out to our customer support team within 7 days of receiving your order to request a return or exchange. You can contact us via WhatsApp : 03275751701.

  2. Provide Details: Please provide your order number and details of the item(s) you wish to return or exchange. This will help us process your request quickly and efficiently.

Important Notes

  • Shipping fees for returns and exchanges are the responsibility of the customer, unless the return or exchange is due to an error on our part.
  • We recommend using a trackable shipping method when returning or exchanging items, as we cannot be held responsible for lost or damaged packages.
  • Refunds will be issued via Bank account or Easy paisa / Jazz Cash account.

Contact Us

If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact our customer support team. We're here to help make your shopping experience with BlissFrill as smooth and enjoyable as possible.